Last updated: September 3, 2026.
Program purpose
Andrews Ag Supply LLC sends secure remote-support links and closely related transactional service information to existing customers who contact Andrews Ag and request technical assistance. This program is used for customer-requested support and is not used for advertising or mass marketing.
Opt-in method: verbal consent
A customer initiates a telephone call or in-person support request. Before sending an SMS, an Andrews Ag employee confirms the customer's mobile telephone number and reads the following consent disclosure:
“May Andrews Ag send you a text message containing a secure link for this support session? Message and data rates may apply. Message frequency varies and is generally one message per requested support session. Reply STOP to opt out or HELP for assistance.”
The employee sends the SMS only after the customer gives affirmative verbal consent. Consent applies to the requested support interaction and is not a condition of purchasing goods or services.
Employee procedure
- Confirm that the customer requested technical or remote support.
- Confirm the mobile number that will receive the message.
- Read the consent disclosure shown above.
- Send the message only after the customer clearly agrees.
- Do not send to a customer who declines or has opted out.
- Record the invitation and delivery result in the Andrews Ag Operations service record.
Expected messages and frequency
Message frequency varies and is generally one message per requested support session. Additional messages are sent only when needed to complete the same support request.
Example: “Andrews Ag: Here is your secure remote-support link: [secure link]. Camera and microphone remain off until you choose to join. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out or HELP for help.”
Opt-out and assistance
Recipients may reply STOP to opt out or HELP for assistance. They may also call 608-351-3038 or email [email protected]. Wireless carriers are not liable for delayed or undelivered messages.
Data and consent protection
Andrews Ag does not sell mobile information or share text-message opt-in data with third parties for marketing or promotional purposes. Messaging vendors receive only the information necessary to provide the service. See the Privacy Policy and SMS Terms and Conditions.
Business information
Andrews Ag Supply LLC
166 Mine Road
Platteville, WI 53818
608-351-3038
[email protected]